Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Other than having more resources, a reason why you can get your own hosting server and use it instead of a shared web hosting plan is that you can install and run a large selection of software. With a shared account, you'll be able to use apps, that do not need root access and aren't set up server-side, so in case you need particular software for your sites, you cannot install it on a shared server. This isn't so with a hosting server of your own in which you can install anything you need. The downside is that you may not have much experience and dealing with your own server is more complicated that managing a shared web hosting account in which the provider handles the majority of things. That's why we offer another service for our server packages called Installation & Troubleshooting and you may take full advantage of it any time you experience any problems with the management of your server.
Installation and Troubleshooting in VPS Web Hosting
You may add the upgrade with several mouse clicks whenever you require it and regardless of the virtual private servers
package that you have chosen. This may be done either during the order procedure if you think that you'll need support from the very beginning or later from the virtual private server billing CP if you have difficulties with any program on the web server. Our experienced admins can set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you can use it at any time. Most tasks take less than that, hence the remaining time shall be available for the future and you will be able to see it in the billing Control Panel all the time. You could use the upgrade as a standalone service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers Hosting
You'll be able to employ our service at any time in the event that you have a dedicated server
from us and you could add it to your plan with only several clicks. If you require some custom work on the hosting server straight away, for instance, you can obtain the upgrade together with the plan during the signup procedure, or you could acquire it from your billing area if you need support at some point later. The Installation & You with any task which you can't do on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you'll be able to focus on building your sites without losing time on server maintenance or software issues because our experienced staff shall handle these things for you. You could add the upgrade as many times as you need it and if some time is left, it shall be listed inside your billing CP, so you'll be able to use it when you need it again.