1 hour ticket response
We are committed to delivering a swift and appropriate solution to each ticket posted by a customer. Our skillful client service staff members will review your question and will offer you the best solution. We offer a 1–hour response time guarantee for all trouble tickets. In fact, our average customer support ticket response time has proven to be 20 minutes.
A First–Class Help Desk Service
We’ve got a team of web hosting support technicians who are prepared to reply to all your requests every time you need support. Almost all our client support team members have several years of experience in the Linux cloud hosting packages world, which implies that you can always rely on rapid and accurate answers to your requests.
An Easy–to–Navigate Help Section
To help you get a quick hint on how to use a given service, we have incorporated a very intuitive Help section in your Site Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, take a glance at the F.A.Q. library or check our instructional video tutorials.